Customer Relationship Executive
JLL
Posted
last week
Gurgaon, Haryana, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
As a Customer Relationship Executive, you will act as the primary point of contact for residents in a residential condominium. Your responsibilities include managing resident services, resolving conflicts, and coordinating feedback mechanisms.
About Company
JLL is a leading professional services firm specializing in real estate and investment management, leveraging advanced technology to shape sustainable real estate solutions.
Core Requirements
- Bachelor's degree in relevant field.
- Experience in customer service roles.
- Excellent communication skills.
- Ability to handle conflicts effectively.
- Proficient in CRM systems.
Responsibilities
- Serve as the primary point of contact for residents.
- Coordinate resident services and events.
- Resolve disputes among residents.
- Handle emergency situations and communication.
- Process applications and manage leases.
- Collect and analyze resident feedback.
- Maintain compliance with condominium regulations.
Must Have skills
Job Keywords
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