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Customer Relationship Executive
TPFX
Posted
7 months ago

Bandung, West Java

Onsite

IDR 7M

Junior Level

Full Time

Job Categories

Sales Customer Support Marketing Communication

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Sema Summary

The Customer Relationship Executive role at TPFX involves engaging with clients, managing inquiries, and ensuring customer satisfaction. The position requires strong communication skills and the ability to build rapport with customers. This is a full-time opportunity based in Bandung, Indonesia, aimed at individuals at the junior experience level. Candidates should be proactive and customer-focused.

About Company

TPFX is a dynamic organization striving to enhance customer experiences and relationships through dedicated support and innovative solutions.

Core Requirements

Bachelor's degree in relevant field
Strong communication skills
Experience in customer service
Ability to manage multiple tasks
Proficiency in Microsoft Office

Responsibilities

Engage with customers daily
Handle customer inquiries and issues
Maintain accurate customer records
Support sales team with customer data
Develop positive relationships with clients
Report on customer feedback
Assist in developing customer engagement strategies

Must Have skills

CommunicationProblem-solvingCustomer serviceTime managementTeamwork

Nice To Have Skills

Sales experienceNegotiation skillsAdaptabilityTechnical knowledgeMultilingual capabilities

Tools Knowledge Requried

CRM softwareEmailMicrosoft OfficeCommunication tools

Job Keywords

Customer ServiceSalesClient RelationsSupportCommunication

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