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Customer Relationship Executive
Semesteria
Posted
7 months ago

Bandung, West Java, Indonesia

Onsite

IDR 4.5M

Junior Level

Full Time

Job Categories

Sales Customer Marketing Support Operations

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Industry

Sema Summary

The Customer Relationship Executive role involves managing and nurturing customer relationships to enhance satisfaction and retention. Key responsibilities include responding to customer inquiries, providing support, and promoting company products. Ideal candidates should have experience in customer service and excellent communication skills. This is a full-time position based in Bandung, Indonesia, suitable for junior-level candidates.

About Company

Semesteria specializes in providing customer solutions and support to enhance client satisfaction and loyalty.

Core Requirements

Bachelor's degree
Customer service experience
Strong communication skills
Problem-solving abilities
Team collaboration

Responsibilities

Handle customer inquiries and complaints
Maintain customer records and databases
Promote and explain company products
Assist in resolving customer issues
Collaborate with sales and marketing teams
Provide feedback to improve services
Conduct follow-ups with clients

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAttention to detail

Nice To Have Skills

Sales skillsData analysisCRM software knowledgeMultilingualTime management

Tools Knowledge Requried

CRMEmailMicrosoft OfficePhone Systems

Job Keywords

customer servicecommunicationsalessupportinquiries

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