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vplus.id

Customer Relations Specialist

vplus.id

Posted

3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Relations Specialist at vplus.id will be responsible for managing customer interactions, ensuring satisfaction, and resolving issues effectively. This role requires strong communication skills and the ability to work within a team environment. The ideal candidate will have a junior experience level and be based in Jakarta, Indonesia. Benefits may include training and development opportunities to enhance customer service skills.

About Company

vplus.id is a growing company focused on enhancing customer experiences through innovative solutions and dedicated support.

Core Requirements

  • Minimum high school diploma
  • Strong communication skills
  • Ability to work in a team
  • Problem-solving abilities
  • Customer-oriented mindset

Responsibilities

  • Assist customers with inquiries
  • Handle customer complaints
  • Provide accurate information about products
  • Collaborate with team members
  • Document customer interactions
  • Maintain customer satisfaction
  • Follow up on unresolved issues

Must Have skills

CommunicationTeamworkProblem-solvingCustomer serviceAttention to detail

Nice To Have Skills

Multilingual skillsTime managementSales experience

Job Keywords

customer relationssupportservicecommunicationproblem-solving

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