Customer Relations Specialist
PT Victory International
Posted
6 days ago
Jakarta Metropolitan Area
Onsite
IDR 8M
Full Time
Sema Summary
The Customer Relations Specialist role involves engaging with clients to enhance their experience. The position is based in the Jakarta Metropolitan Area and is full-time.
About Company
PT Victory International is a leading company in customer relations and support services in Indonesia.
Core Requirements
- Degree in related field.
- Strong communication skills.
- Customer service experience.
- Ability to handle complaints.
- Team player.
Responsibilities
- Manage customer inquiries and concerns.
- Provide product information to customers.
- Handle customer complaints effectively.
- Collaborate with sales team for support.
- Document customer interactions.
- Assist in improving customer service processes.
- Conduct follow-ups with customers.
Must Have skills
Job Keywords
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