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A for Effort

Customer Relations Representative

A for Effort

Posted

last week

Jakarta, Indonesia

Remote

IDR 5.8M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Relations Representative will be the main point of contact for parents and students, managing inquiries professionally. This role requires fluency in English and excellent multitasking abilities.

About Company

A for Effort is a Math and Science tutoring center specializing in international curriculums, focusing on personalized tutoring to boost student confidence.

Core Requirements

  • Fluent in spoken and written English
  • Excellent communication skills
  • High attention to detail
  • Strong organizational skills
  • Experience with Google Workspace

Responsibilities

  • Act as the primary contact for parents and students.
  • Manage lesson schedules and inquiries.
  • Coordinate with tutors for lesson flow.
  • Address customer requests and concerns.
  • Track payments and lesson updates.
  • Uphold the company's service standards.
  • Work in a fast-paced team environment.

Must Have skills

Fluent EnglishCommunicationMultitaskingOrganizational skillsCustomer service

Job Keywords

Customer RelationsEnglish FluencyAdministrationTutoring SupportCommunication Skills

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