Semesteria Logo
vplus.id

Customer Relations Officer

vplus.id

Posted

6 days ago

Jakarta, Indonesia

Onsite

IDR 5M

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Relations Officer will engage with customers to enhance their experience. Responsibilities include addressing inquiries and resolving issues promptly.

About Company

vplus.id specializes in providing customer-focused solutions in Indonesia.

Core Requirements

  • High school diploma or equivalent.
  • Experience in customer service or a similar role.
  • Strong communication skills.
  • Problem-solving abilities.
  • Ability to work in a team.

Responsibilities

  • Assist customers with inquiries and concerns.
  • Maintain a positive and professional demeanor.
  • Document customer interactions accurately.
  • Collaborate with team members to improve service.
  • Follow up with customers to ensure satisfaction.
  • Provide feedback to management regarding customer issues.
  • Participate in training sessions to improve skills.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceInterpersonal

Job Keywords

Customer RelationsServiceSupportCommunicationProblem-solving

Similar Jobs