Customer Relations Officer
PT Victory International
Posted
6 days ago
Jakarta, Indonesia
Onsite
IDR 6M
Full Time
Sema Summary
The Customer Relations Officer will handle customer inquiries and support services. This role is critical for maintaining customer satisfaction and fostering relationships.
About Company
PT Victory International is a customer-centric company focused on providing exceptional service and support.
Core Requirements
- Bachelor's degree in a relevant field.
- Strong communication skills.
- Ability to handle customer complaints effectively.
- Experience in customer service roles.
- Familiarity with CRM systems.
Responsibilities
- Respond to customer inquiries promptly.
- Manage customer accounts and maintain records.
- Resolve customer complaints in a timely manner.
- Conduct customer satisfaction surveys.
- Collaborate with other departments to enhance service.
- Provide product information to clients.
- Follow up with customers after issue resolution.
Must Have skills
Job Keywords
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