Customer Relations Officer
VICTION.ID
Posted
6 days ago
Gambir, Jakarta
Onsite
IDR 5M
Entry Level
Full Time
Sema Summary
As a Customer Relations Officer, you will be responsible for managing customer interactions and ensuring satisfaction. You will work closely with clients and assist them with their queries and concerns.
About Company
VICTION.ID is a company engaged in customer service solutions, committed to enhancing customer satisfaction.
Core Requirements
- Bachelor's degree in a related field.
- Strong communication skills.
- Ability to handle complaints.
- Familiarity with customer service software.
- Problem-solving skills.
Responsibilities
- Respond to customer inquiries promptly.
- Handle customer complaints effectively.
- Maintain communication with clients.
- Provide information about products and services.
- Document customer interactions.
- Collaborate with other departments.
- Assist in developing customer service strategies.
Must Have skills
Job Keywords
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