Customer Relations Manager
บริษัท สำนักพิมพ์วัฒนาพานิช จำกัด
Posted
last week
Bangkok
Onsite
THB 50K
Mid Level
Full Time
Sema Summary
The Customer Relations Manager is responsible for overseeing customer service operations and ensuring client satisfaction. The role requires substantial experience in managing sales documents and processes to maintain quality standards.
About Company
บริษัท สำนักพิมพ์วัฒนาพานิช จำกัด specializes in book and periodical publishing. The company serves as a leading entity in educational publishing in Thailand.
Core Requirements
- Bachelor's degree or higher
- Female, 35 years or older
- At least 3 years of relevant experience
- Strong leadership skills
- Knowledge of ISO 9001 quality management
Responsibilities
- Develop sales documentation processes.
- Oversee sales document verification.
- Monitor sales data and reporting.
- Manage production and delivery processes.
- Ensure excellent customer service.
- Handle customer inquiries and complaints.
- Supervise customer service staff.
- Measure customer satisfaction annually.
Benifits
- Cost of living
- Social insurance
- Loan
- Allowance
- Health insurance
- Bonus
- Annual raise
- Other allowances
Must Have skills
Job Keywords
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