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Customer Relations Executive
Kosmetics Lane Pvt. Ltd.
Posted
3 weeks ago

Greater Delhi Area

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Sales Customer Support Consulting Communication

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Sema Summary

Kosmetics Lane Pvt. Ltd. is seeking a Customer Relations Executive in the Greater Delhi Area. The role involves engaging with customers, addressing their queries, and providing product support. Candidates are expected to possess good communication skills and a positive attitude towards customer service. This is a full-time, on-site position requiring a junior level of experience in customer relations. The salary is estimated at INR30000 per month.

About Company

Kosmetics Lane Pvt. Ltd. specializes in cosmetic products and is focused on enhancing customer satisfaction and engagement.

Core Requirements

Bachelor's degree in a related field
Strong communication skills
Experience in customer service
Ability to work in a team
Basic knowledge of cosmetics

Responsibilities

Engage with customers to understand their needs
Resolve customer queries and complaints
Provide product information and support
Maintain customer records and interactions
Collaborate with the sales team for customer feedback
Assist in training junior staff
Conduct follow-ups to ensure customer satisfaction

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAttention to detail

Nice To Have Skills

Familiarity with CRM toolsSales skillsTime managementAdaptabilityConflict resolution

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmailChat Platforms

Job Keywords

customer relationssupportcommunicationsalesservice

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