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Customer Relations Executive
Eventline.in
Posted
3 weeks ago

Chandigarh, Chandigarh, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Sales Support Relations Executive

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Sema Summary

The Customer Relations Executive role at Eventline.in requires engaging with clients and addressing their inquiries effectively. This position is ideal for candidates who are proactive and possess good communication skills. The job is based in Chandigarh, India, and emphasizes the importance of customer satisfaction. A junior level of experience is preferred, making this role suitable for recent graduates or those with some experience in customer service. The position is full-time and on-site with a reasonable salary expectation.

About Company

Eventline.in is a dynamic company focusing on customer engagement and relationship management.

Core Requirements

Bachelor's degree or equivalent experience
Strong communication skills
Proficiency in customer service
Ability to resolve conflicts
Attention to detail

Responsibilities

Engage with customers to address queries
Provide information about products and services
Manage customer complaints and feedback
Assist in maintaining customer relationships
Work collaboratively with the sales team
Record customer interactions in the system
Follow up on customer satisfaction

Must Have skills

CommunicationProblem-solvingCustomer serviceConflict resolutionAttention to detail

Nice To Have Skills

Sales skillsTeam collaborationTime managementAdaptabilityBasic technical skills

Job Keywords

customer serviceclient relationscommunication skillsproblem solvingfull-time

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