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Vplus Platinum 8 Indonesia (Official)

Customer Relation Staff

Vplus Platinum 8 Indonesia (Official)

Posted

3 weeks ago

Jakarta, Jakarta

Onsite

IDR 3M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Relation Staff role at Vplus Platinum 8 Indonesia involves engaging directly with customers to ensure their needs are met. You'll be responsible for responding to inquiries, handling complaints, and providing support to enhance customer satisfaction. Ideal candidates should possess strong communication skills and a passion for customer service. The position is based in Jakarta and does not currently offer remote options.

About Company

Vplus Platinum 8 Indonesia focuses on delivering quality service to enhance customer experiences in various industries.

Core Requirements

  • Strong communication skills
  • Problem-solving abilities
  • Experience in customer service
  • Ability to work in a team
  • High school diploma or equivalent

Responsibilities

  • Respond to customer inquiries promptly
  • Resolve customer complaints effectively
  • Provide information about products and services
  • Maintain customer records accurately
  • Assist in the development of customer service policies
  • Collaborate with team members to enhance service quality
  • Follow up with customers to ensure satisfaction

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkAttention to detail

Nice To Have Skills

Sales experienceTechnical knowledgeMultilingualTime managementAdaptability

Job Keywords

customer servicecommunication skillsproblem-solvingcustomer relationssupport

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