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Customer Relation Staff
VICTION.ID
Posted
3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Service Communication

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Sema Summary

As a Customer Relation Staff at VICTION.ID, you will be responsible for addressing customer inquiries, providing support, and ensuring a high level of customer satisfaction. This role requires interpersonal skills and the ability to communicate effectively with clients. The position is based in Jakarta, Indonesia, and is ideal for individuals with some experience in customer service. Although no specific benefits are listed, the company promotes a supportive environment.

About Company

VICTION.ID is a company focused on delivering excellent customer experiences and services. They prioritize customer satisfaction and aim to build strong relationships with clients.

Core Requirements

Bachelor's degree in related field
Experience in customer service
Strong communication skills
Problem-solving abilities
Ability to work in a team

Responsibilities

Assist customers with inquiries
Provide information on products and services
Resolve customer complaints effectively
Maintain customer records accurately
Conduct follow-ups with customers
Collaborate with the sales team
Report customer feedback to management

Must Have skills

CommunicationInterpersonal skillsCustomer serviceProblem-solvingTeamwork

Nice To Have Skills

MultilingualSales techniquesConflict resolution

Job Keywords

customer servicesupportcommunicationrelationsJakarta

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