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Customer Relation Staff
PT Victory International
Posted
2 days ago

Jakarta

Onsite

IDR 5M

Full Time

Job Categories

Customer Support Sales Operations Administration

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Sema Summary

As a Customer Relation Staff at PT Victory International in Jakarta, you will be responsible for managing customer inquiries, resolving issues, and providing exceptional service. You'll need strong communication skills and may require experience in customer support roles. This full-time on-site position offers a chance to contribute significantly to customer satisfaction efforts. While specific experience requirements are not listed, familiarity with customer relations is beneficial.

About Company

PT Victory International is a dynamic company focused on providing quality services and solutions to its customers, emphasizing customer satisfaction and efficient operations.

Core Requirements

Customer service experience
Communication skills
Problem-solving skills
Ability to work in a team
High school diploma

Responsibilities

Manage customer inquiries effectively.
Resolve customer issues promptly.
Maintain accurate customer records.
Communicate product features clearly.
Provide feedback to improve services.
Assist in training new staff.
Collaborate with sales and marketing teams.

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkRecord-keeping

Nice To Have Skills

Sales skillsTime managementTechnical proficiencyConflict resolutionMultilingual abilities

Tools Knowledge Requried

CRM softwareMicrosoft OfficeCommunication platforms

Job Keywords

Customer serviceSupportClient relationsProblem-solvingTeamwork

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