Search for Jobs

Customer Relation Staff
VICTION.ID
Posted
2 weeks ago

Gambir, Jakarta

Onsite

IDR 6M

Junior Level

Full Time

Job Categories

Customer Support Sales Service Communication

Match

Skills

Experience

Industry

Sema Summary

As a Customer Relation Staff at VICTION.ID, you will be responsible for engaging with customers and addressing their inquiries effectively. The role requires strong communication skills and a proactive approach to assist customers. You will help in managing relationships and ensuring customer satisfaction in a full-time capacity. This position is ideal for junior-level candidates seeking to grow in customer service.

About Company

VICTION.ID specializes in customer solutions and aims to enhance client relations through effective communication and service.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Ability to work in a team
High school diploma or equivalent

Responsibilities

Assist customers with inquiries.
Resolve customer complaints promptly.
Document customer interactions.
Provide feedback to improve services.
Collaborate with team members.
Maintain a customer database.
Follow company policies and procedures.

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkDocumentation

Nice To Have Skills

Conflict resolutionTime managementSales skills

Job Keywords

customer servicesupportrelationship managementcommunication skillsproblem-solving

Similar Jobs