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Customer Relation Specialist
PT Victory International
Posted
last week

West Java, Indonesia

Onsite

IDR 5M

Mid Level

Full Time

Job Categories

Customer Support Finance Sales Communication

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Sema Summary

The Customer Relation Specialist role at PT Victory International focuses on ensuring customer satisfaction and addressing inquiries. The position requires building and maintaining client relationships while contributing to retention strategies.

About Company

PT Victory International Futures, established in 2024, is focused on providing professional trading services and financial education. The company emphasizes integrity and comprehensive client support to enhance trading success.

Core Requirements

Strong interpersonal skills
Proven experience in customer support
Analytical skills for feedback evaluation
Problem-solving capabilities
Minimum high school diploma

Responsibilities

Engage with clients for customer satisfaction.
Address customer inquiries promptly.
Resolve client complaints professionally.
Build strong client relationships.
Contribute to customer retention strategies.
Evaluate customer feedback for service enhancement.
Maintain communication with diverse customers.

Must Have skills

Interpersonal skillsCustomer serviceAnalytical skillsProblem-solvingFluency in Bahasa IndonesiaProficiency in English

Job Keywords

Customer ServiceClient RelationsInterpersonal SkillsProblem SolvingAnalytical Thinking

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