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VICTION.ID

Customer Relation Specialist

VICTION.ID

Posted

4 days ago

Gambir, Jakarta, Indonesia

Onsite

IDR 5M

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

This full-time role involves managing customer interactions and ensuring client satisfaction. Key responsibilities include analyzing customer feedback and fostering strong client relationships.

About Company

VICTION.ID, associated with PT Victory International Futures, offers trading and education services to clients, focusing on enhancing trading success through comprehensive training.

Core Requirements

  • Bachelor's degree in Business Administration or Communication
  • Strong interpersonal skills
  • Experience in customer satisfaction
  • Proficiency in analytical skills
  • Ability to manage multiple tasks

Responsibilities

  • Manage customer interactions
  • Address inquiries and deliver support
  • Analyze customer feedback
  • Foster strong client relationships
  • Ensure positive customer experience
  • Maintain effective communication
  • Provide insights for service improvement

Must Have skills

Strong interpersonal skillsAnalytical skillsProblem-solving skillsCustomer support experienceEffective communication

Job Keywords

Customer RelationsClient SatisfactionAnalytical SkillsCommunicationSupport

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