Search for Jobs

Customer Relation
PT. Victory International
Posted
3 weeks ago

South Jakarta, Jakarta

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Sales Service Support Administration

Match

Skills

Experience

Industry

Sema Summary

The Customer Relation position at PT. Victory International involves managing customer inquiries and providing top-notch service. Candidates should have strong communication skills and a knack for problem-solving. This full-time role is based in South Jakarta and is suitable for junior-level applicants looking to build a career in customer relations.

About Company

PT. Victory International is a company based in Jakarta, Indonesia that focuses on providing excellent customer service and support.

Core Requirements

Minimum high school diploma
Strong verbal communication skills
Ability to resolve customer complaints
Basic understanding of customer service principles
Teamwork and collaboration skills

Responsibilities

Manage customer inquiries via phone and email
Assist customers with product issues
Provide information about services and products
Document customer interactions
Resolve customer complaints efficiently
Collaborate with other departments for service improvements
Maintain updated knowledge of products and services

Must Have skills

CommunicationProblem-solvingTeamworkTime managementCustomer service

Nice To Have Skills

Sales skillsMultilingualConflict resolutionTechnical proficiencyAdaptability

Job Keywords

customer servicecommunicationproblem-solvingsupportinquiries

Similar Jobs