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Customer Relation Officer
PT Victory International
Posted
2 days ago

West Java, Indonesia

Onsite

IDR 5M

Full Time

Job Categories

Customer Service Sales Support Retail Operations

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Sema Summary

As a Customer Relation Officer at PT Victory International, you will be responsible for managing customer inquiries and ensuring satisfaction. Effective communication skills are essential for addressing any issues that arise. You should be adaptable and have experience in customer-facing roles. The position is full-time and based in West Java, Indonesia, offering a competitive salary with the potential for personal growth.

About Company

PT Victory International is committed to providing exceptional customer service and building strong relationships with its clients. The company thrives in a competitive market by focusing on customer satisfaction and operational excellence.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Teamwork skills
High school diploma or equivalent

Responsibilities

Assist customers with inquiries and issues
Provide information about products and services
Document customer interactions
Work collaboratively with team members
Conduct follow-ups to ensure customer satisfaction
Handle returns and complaints professionally
Maintain a positive company image

Must Have skills

CommunicationProblem-solvingInterpersonal skillsTeamworkCustomer service

Nice To Have Skills

Sales experienceConflict resolutionTime managementAdaptabilityAttention to detail

Job Keywords

customer relationscustomer supportcommunicationproblem-solvingteamwork

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