Semesteria Logo
IKEA

Customer Relation Officer

IKEA

Posted

3 weeks ago

Pasay

Onsite

PHP 20K

Junior Level

Part Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Relation Officer at IKEA is responsible for enhancing the customer buying experience through effective communication and support. The role involves engaging directly with customers to address inquiries, resolve issues, and ensure satisfaction. Candidates should demonstrate strong interpersonal skills and the ability to manage multiple customer interactions. This position is part-time and based in Pasay, Philippines, making it a great opportunity for individuals looking for flexible work. Successful applicants will join a well-known organization focused on customer service excellence.

About Company

IKEA is a global furniture and home goods retailer recognized for its modern designs and commitment to sustainability.

Core Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Experience in customer service
  • Ability to work on-site
  • Problem-solving skills

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints effectively
  • Ensure a smooth buying experience
  • Provide product information and support
  • Maintain a positive store environment
  • Collaborate with other team members
  • Handle cash and transactions accurately

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementInterpersonal skills

Nice To Have Skills

Sales experienceConflict resolutionAdaptabilityTeam collaborationMultilingual skills

Job Keywords

customer servicecommunication skillsproblem solvingpart-timeretail

Similar Jobs