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Customer Relation Officer
VICTION.ID
Posted
2 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Service Administration

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Sema Summary

As a Customer Relation Officer at VICTION.ID, you will interact with customers to provide support and address their inquiries. The role requires effective communication skills and a commitment to customer satisfaction. You will work in Jakarta, Indonesia, and it is a full-time position aimed at junior professionals. Responsibilities may include managing customer feedback and ensuring service quality. While specific benefits were not mentioned, the company provides a supportive environment for career growth.

About Company

VICTION.ID is a growing company focused on enhancing customer interactions and improving client satisfaction in the service industry.

Core Requirements

Bachelor's degree preferred
Strong communication skills
Experience in customer support
Ability to resolve conflicts
Teamwork capabilities

Responsibilities

Assist customers with inquiries
Resolve customer complaints efficiently
Manage customer feedback and follow up
Ensure high-quality service delivery
Build relationships with clients
Document interactions accurately
Collaborate with team members on improvements

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceInterpersonal skills

Nice To Have Skills

Conflict resolutionTime managementAdaptability

Job Keywords

customer relationssupportservicecommunicationproblem-solving

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