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Customer Relation Officer
Viction Career
Posted
2 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Job Categories

Customer Support Sales Communication Relations

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Sema Summary

The Customer Relation Officer at Viction Career will be responsible for managing customer interactions and ensuring satisfaction. Key tasks include responding to inquiries, resolving issues, and maintaining client relationships. This role is suitable for junior candidates, encouraging strong communication and customer service skills. The position is full-time based in Jakarta, Indonesia. The company seeks an individual eager to grow in customer relations.

About Company

Viction Career offers professional services focused on enhancing customer relationships and satisfaction. They prioritize effective client interactions and support.

Core Requirements

Bachelor's degree in a related field
Strong communication skills
Customer service experience
Problem-solving abilities
Ability to work in a team

Responsibilities

Manage customer inquiries and feedback
Provide solutions to customer issues
Maintain customer databases
Collaborate with sales teams
Conduct follow-up calls/emails
Prepare customer service reports
Develop and implement customer care strategies

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkAdaptability

Nice To Have Skills

Sales skillsConflict resolutionMultilingual abilities

Job Keywords

customer relationsupportcommunicationserviceproblem-solving

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