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Customer Relation Officer
PT Victory International
Posted
yesterday

Jakarta, Indonesia

Onsite

IDR 5M

Full Time

Job Categories

Customer Sales Support Service Administration

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Sema Summary

The Customer Relation Officer position involves engaging with clients in Jakarta, Indonesia, to ensure high levels of customer satisfaction and support. This role typically requires interacting with customers directly while providing solutions to their inquiries or issues. A background in customer service or sales would be beneficial. The role is full-time and requires on-site work.

About Company

PT Victory International specializes in customer relations and service solutions in Indonesia.

Core Requirements

High school diploma
Customer service skills
Communication skills
Problem-solving abilities
Time management

Responsibilities

Engage with customers to provide high-quality service.
Resolve customer inquiries and issues promptly.
Collaborate with team members to improve service delivery.
Maintain customer records and documentation.
Communicate product information and promotions.
Follow up with customers for feedback.
Assist in developing customer retention strategies.

Must Have skills

CommunicationCustomer ServiceProblem SolvingTime ManagementTeamwork

Nice To Have Skills

Sales SkillsTechnical KnowledgeMultilingualConflict ResolutionAdaptability

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmailChat Tools

Job Keywords

Customer ServiceClient EngagementSupportSalesCommunication

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