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VICTION.ID

Customer Relation

VICTION.ID

Posted

3 weeks ago

Gambir, Jakarta

Onsite

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Relation position at VICTION.ID focuses on enhancing customer satisfaction and building strong client relationships. Responsibilities include addressing customer inquiries, offering solutions, and ensuring a high-quality service experience. Ideal for junior candidates, this role requires strong communication skills and a customer-centric mindset. The job is on-site in Gambir, Jakarta, with full-time employment status and a monthly salary estimated around IDR 5,000,000.

About Company

VICTION.ID specializes in providing innovative solutions that enhance customer experiences. The company's focus on customer satisfaction drives its growth in the competitive market.

Core Requirements

  • Bachelor's degree in a relevant field
  • Strong communication skills
  • Interest in customer service
  • Ability to meet targets
  • Team player

Responsibilities

  • Manage customer inquiries and feedback
  • Provide product information and support
  • Ensure customer satisfaction and retention
  • Assist in resolving issues promptly
  • Document customer interactions
  • Collaborate with other teams for service improvements
  • Contribute to a positive work environment

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAttention to detail

Nice To Have Skills

Sales skillsConflict resolutionTime managementAdaptabilityTechnical knowledge

Job Keywords

Customer RelationCommunicationSupportServiceProblem-solving

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