Customer Operations Specialist
Thermo Fisher Scientific
Posted
3 weeks ago
Singapore
Onsite
SGD 4K
Full Time
Sema Summary
The Customer Operations & Support Specialist will be responsible for ensuring efficient customer service delivery, assisting customers with product-related queries, and enhancing the overall customer experience. This position requires a strong background in customer operations and the ability to communicate effectively. The role is based in Singapore and offers a competitive salary. Ideal candidates should have a passion for science and customer support, ensuring client satisfaction through proactive engagement.
About Company
Thermo Fisher Scientific is a leading company in the scientific industry, providing essential products and services that empower laboratories and research facilities across the globe.
Core Requirements
- Strong customer service skills
- Technical knowledge of scientific products
- Effective communication abilities
- Problem-solving skills
- Experience in operations support
Responsibilities
- Manage customer inquiries and support requests.
- Provide technical assistance for product issues.
- Collaborate with internal teams to resolve client problems.
- Maintain accurate customer records and feedback.
- Ensure timely delivery of services and products.
- Analyze customer feedback for service improvement.
- Support sales teams with product knowledge and customer insights.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Customer Operations Specialist
Semesteria
Singapore
Operations Specialist
FoodPanda
Singapore
Operations Specialist
Zelostech
Singapore
Operations Specialist
Plaud
Singapore
Operations Specialist
Jurong Port
Singapore, Singapore
Operations Specialist
Lenovo
Singapore, Singapore
Operations Specialist
SPX Express
Singapore, Singapore
Operations QA Specialist
Prudential Assurance Company Singapore
Singapore, Singapore
Customer Specialist
Kaiyiee Global Talent
Singapore, Singapore
Customer Specialist
MariBank
Singapore
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.