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TP

Customer Expert

TP

Posted

yesterday

Jakarta, Indonesia

Onsite

IDR 4M

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Expert role requires a Japanese speaker to provide exceptional customer service in South Jakarta. This position involves engaging with customers, addressing inquiries, and ensuring satisfaction. While the exact experience level isn't specified, applicants should possess strong communication skills. The job is a contract position with a competitive salary based on the local market. TP is focused on delivering excellent customer experiences.

About Company

TP is a company dedicated to providing top-notch customer service solutions and ensuring high levels of customer satisfaction.

Core Requirements

  • Fluent in Japanese
  • Strong communication skills
  • Experience in customer service
  • Problem-solving abilities
  • Ability to work in a team

Responsibilities

  • Engage with customers in Japanese
  • Address customer inquiries
  • Resolve issues promptly
  • Maintain customer satisfaction
  • Document customer interactions
  • Collaborate with team members
  • Participate in training sessions

Must Have skills

Japanese fluencyCustomer serviceCommunicationProblem-solvingTeamwork

Nice To Have Skills

Time managementSales skillsConflict resolutionAdaptabilityAttention to detail

Job Keywords

Customer ExpertJapanese speakerCustomer serviceSupportContract

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