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Customer Experience Specialist
TalentPop App
Posted
yesterday

General Santos, Soccsksargen, Philippines

Remote

PHP 30K

Full Time

Job Categories

Sales Customer Support Experience Remote

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Sema Summary

The Customer Experience Specialist at TalentPop App focuses on enhancing customer interactions and boosting satisfaction. Key responsibilities may include addressing customer inquiries, resolving issues, and improving service processes. The role is ideal for those with a passion for customer support and sales, located in General Santos, Soccsksargen, Philippines. A full-time commitment is expected, allowing individuals to work in a remote capacity.

About Company

TalentPop App specializes in customer experience solutions, aiming to enhance customer interactions and satisfaction.

Core Requirements

Strong communication skills
Experience in customer service
Problem-solving abilities
Sales experience
Adaptability

Responsibilities

Respond to customer inquiries
Resolve customer issues
Enhance service processes
Train new team members
Collaborate with sales teams
Gather customer feedback
Utilize CRM tools

Must Have skills

CommunicationSalesProblem-solvingCustomer supportTime management

Nice To Have Skills

Technical skillsTeam collaborationData analysisCRM experienceMultilingual

Tools Knowledge Requried

CRMChat toolsEmail software

Job Keywords

customer experiencesales specialistsupport agentcommunicationremote work

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