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Customer Experience Specialist
TalentPop App
Posted
yesterday

Hyderabad, Telangana, India

Remote

INR 30K

Full Time

Job Categories

Sales Customer Support Remote Experience

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Sema Summary

The Customer Experience Sales Specialist at TalentPop App is responsible for managing customer interactions and providing exceptional service. This full-time position is remote and requires proficiency in customer engagement strategies. Applicants should possess a strong understanding of customer needs and be prepared to enhance overall customer satisfaction. The role involves addressing customer inquiries, resolving issues, and maintaining feedback channels. A monthly salary is expected based on market standards.

About Company

TalentPop App specializes in enhancing customer experience through innovative solutions and exceptional service delivery.

Core Requirements

Bachelor's degree preferred
Strong communication skills
Problem-solving abilities
Experience in customer support
Ability to work remotely

Responsibilities

Manage customer inquiries efficiently
Resolve customer issues promptly
Collect and analyze customer feedback
Enhance customer satisfaction levels
Maintain communication with clients
Support sales initiatives
Collaborate with team members effectively

Must Have skills

CommunicationProblem-solvingCustomer serviceTime managementSales skills

Nice To Have Skills

Technical support knowledgeCRM software experienceTeam collaborationAnalytical skillsAdaptability

Tools Knowledge Requried

CRM softwareEmailChat toolsCustomer feedback platformsOffice software

Job Keywords

Customer ExperienceSales SpecialistRemote WorkCommunication SkillsSupport

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