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Customer Experience Specialist
TalentPop App
Posted
yesterday

Cotabato, BARMM, Philippines

Remote

PHP 30K

Full Time

Job Categories

Sales Customer Support Remote Full-time

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Sema Summary

The Customer Experience Sales Specialist at TalentPop App focuses on enhancing customer satisfaction and engagement. This role involves effectively communicating with customers to understand their needs and provide tailored solutions. Successful candidates will demonstrate strong communication skills and a proactive approach to problem-solving. Experience in sales or customer service is preferred, and the position is remote, offering flexibility. The estimated salary is PHP30,000 per month.

About Company

TalentPop App is dedicated to enhancing customer experiences through specialized services and support. The company aims to foster a positive and interactive environment for both customers and employees.

Core Requirements

Strong communication skills
Customer service experience
Sales knowledge
Problem-solving abilities
High school diploma

Responsibilities

Handle customer inquiries and requests
Provide product information and support
Identify customer needs and suggest solutions
Collaborate with the sales team
Maintain accurate customer records
Follow up on customer feedback
Meet sales targets and performance metrics

Must Have skills

CommunicationSales techniquesCustomer empathyProblem-solvingTime management

Nice To Have Skills

Technical support experienceMulti-taskingConflict resolutionTeam collaborationData analysis

Tools Knowledge Requried

CRM softwareCommunication toolsSales platformsEmail management toolsCollaboration software

Job Keywords

customer experiencesales specialistcustomer supportremote worksales

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