Search for Jobs

Customer Experience Specialist
Semesteria
Posted
yesterday

Philippines

Remote

PHP 50K

Full Time

Job Categories

Customer Support Experience Communication Service

Match

Skills

Experience

Industry

Sema Summary

As a Customer Experience Specialist at Semesteria, you will be responsible for enhancing customer satisfaction through effective communication and support. Your role will involve understanding customer needs and ensuring positive experiences. This position is remote and full-time, suitable for individuals passionate about customer service. Applicants should ideally possess relevant experience and skills in communication.

About Company

Semesteria focuses on delivering exceptional customer experiences across various platforms. With a commitment to quality service, the company thrives in remote operations, catering to a global audience.

Core Requirements

Bachelor's degree or equivalent experience
Proven customer service skills
Strong verbal communication
Ability to work independently
Detail-oriented mindset

Responsibilities

Handle customer inquiries and issues
Provide product and service information
Assist in resolving customer complaints
Document customer interactions
Collaborate with teams to improve services
Gather customer feedback for enhancements
Ensure timely follow-up with customers

Must Have skills

Customer ServiceCommunicationProblem SolvingAttention to DetailRemote Work

Nice To Have Skills

CRM SoftwareData AnalysisTeam CollaborationTime Management

Tools Knowledge Requried

CRM Software

Job Keywords

customer serviceexperienceremote worksupportcommunication

Similar Jobs