Customer Experience Specialist
Hudson Talent Solutions
Posted
3 weeks ago
Singapore, Singapore
Remote
SGD 5K
Mid Level
Contract
Sema Summary
The Customer Experience Specialist will enhance customer communications and journeys. This role involves crafting clear, engaging copy and supporting transformation projects.
About Company
Hudson Talent Solutions specializes in staffing and recruiting, providing talent acquisition services to businesses globally.
Core Requirements
- Bachelor's degree or equivalent experience.
- At least 3 years in customer experience or related fields.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to work in cross-functional teams.
Responsibilities
- Support transformation projects for customer communication.
- Define and analyze customer journeys.
- Collaborate with marketing and operations teams.
- Craft and edit customer communications.
- Simplify complex information for customer understanding.
- Identify opportunities for improvement in customer interactions.
- Ensure alignment with brand tone of voice.
Must Have skills
Job Keywords
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