Customer Experience
Semesteria
Posted
last week
Nepal
Remote
NPR 50K
Mid Level
Full Time
Sema Summary
Join TalentPop App to enhance customer experiences in e-commerce. You'll engage with customers, assisting them with inquiries and driving sales growth.
About Company
TalentPop App partners with e-commerce brands to improve customer experiences and drive loyalty through exceptional service.
Core Requirements
- 1 year customer support experience
- E-commerce experience
- Strong communication skills
- Problem-solving capabilities
- Self-motivated with remote work experience
Responsibilities
- Engage with customers through various channels
- Identify upselling opportunities
- Assist with abandoned cart recovery
- Manage order-related concerns
- Represent brand voice in interactions
- Document interactions accurately
- Analyze customer feedback for improvements
Benifits
- Earn commissions
- Annual performance-based raises
- Paid time off
- HMO health coverage
- Performance bonuses
Must Have skills
Job Keywords
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