Search for Jobs

Customer Experience Concierge
Semesteria
Posted
last week

Kathmandu, Bāgmatī, Nepal

Remote

NPR 60K

Mid Level

Full Time

Job Categories

Sales Support E-commerce Remote Consulting

Match

Skills

Experience

Industry

Sema Summary

Join TalentPop App to deliver exceptional customer experiences in e-commerce. This role requires engaging with customers to drive sales and improve satisfaction.

About Company

TalentPop App partners with e-commerce brands to enhance customer experiences and drive sales, focusing on retention and loyalty.

Core Requirements

1 year of online sales experience
E-commerce familiarity
Strong communication skills
Customer service experience
Technical proficiency with tools like Shopify or Zendesk

Responsibilities

Engage with customers via multiple channels.
Identify upselling and cross-selling opportunities.
Assist with abandoned cart recovery.
Manage order-related concerns.
Document interactions accurately.
Represent the brand voice professionally.
Analyze customer feedback for improvements.

Benifits

Earn commissions
Annual performance-based raises
Paid time off
HMO health coverage
Performance bonuses

Must Have skills

Sales skillsCustomer service expertisePersuasive communicationTechnical proficiency in customer engagement toolsSelf-motivated worker

Job Keywords

Customer ExperienceSalesE-commerceRemote WorkSupport

Similar Jobs