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Angkas

Customer Experience Associate

Angkas

Posted

yesterday

Makati

Onsite

PHP 30K

Full Time

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Sema

Sema Summary

The Customer Experience Associate role at Angkas involves supporting customers and providing excellent service. The position is full-time and based in Makati, Philippines, requiring an individual who can engage with customers effectively. This role typically demands strong communication skills and a proactive attitude towards customer service. While specific experience requirements weren't listed, a general background in customer service would be advantageous.

About Company

Angkas is a transportation and logistics service provider in the Philippines, aiming to enhance the commuting experience through motorcycle rides and delivery services. The company focuses on convenience, safety, and customer satisfaction.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Problem-solving skills
  • Team collaboration
  • Adaptability

Responsibilities

  • Assist customers with inquiries
  • Provide product information
  • Resolve customer complaints
  • Maintain a positive attitude
  • Document customer interactions
  • Support team initiatives
  • Collaborate with other departments

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkAdaptability

Nice To Have Skills

Technical supportSales experienceConflict resolutionTime managementMultitasking

Job Keywords

Customer SupportCustomer ServiceCommunicationProblem-solvingTeamwork

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