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Customer Experience Ambassador
Globe Telecom
Posted
yesterday

Quezon City

Onsite

PHP 30K

Full Time

Job Categories

Customer Support Service Experience Sales

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Sema Summary

The Customer Experience Ambassador at Globe Telecom will primarily be responsible for delivering excellent customer service to enhance the overall experience of clients. This role requires strong communication skills and a commitment to resolving customer issues effectively. Candidates should be prepared to engage with clients both in person and during follow-up communications. The role is based in Quezon City, offering full-time opportunities. Starting monthly salary is estimated at PHP30,000.

About Company

Globe Telecom is a telecommunications company in the Philippines, dedicated to providing superior communication solutions and digital services to enrich the lives of its customers.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Ability to work in a team
High school diploma

Responsibilities

Manage customer inquiries
Provide information about services
Resolve customer complaints
Enhance customer engagement
Collaborate with team members
Gather customer feedback
Maintain accurate records of customer interactions

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkRecord keeping

Nice To Have Skills

Sales skillsTechnical knowledgeBilingual abilities

Tools Knowledge Requried

CRM softwareMicrosoft OfficeCommunication tools

Job Keywords

Customer ExperienceAmbassadorClient RelationsServiceSupport

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