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Customer Experience Ambassador
Globe Telecom
Posted
yesterday

Quezon City, National Capital Region, Philippines

Onsite

PHP 30K

Full Time

Job Categories

Customer Support Service Communication Operations

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Sema Summary

The Customer Experience Ambassador role at Globe Telecom focuses on providing excellent service and support to customers. This position is based in Quezon City, requiring strong communication and problem-solving skills. Ideal candidates should be passionate about customer service and able to handle inquiries effectively. A background in customer support or a similar field would be beneficial.

About Company

Globe Telecom is a leading telecommunications company in the Philippines, focusing on delivering excellent customer service and innovative solutions.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Team collaboration
High school diploma or equivalent

Responsibilities

Assist customers with inquiries
Provide product information
Resolve customer complaints
Support customers in using services
Collaborate with team members
Ensure customer satisfaction
Document customer interactions

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkAdaptability

Nice To Have Skills

Sales SkillsMultilingualTime Management

Tools Knowledge Requried

CRM SoftwareEmailTelephone

Job Keywords

Customer ServiceTelecommunicationsSupportCommunicationOperations

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