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Globe Telecom

Customer Experience Ambassador

Globe Telecom

Posted

last week

Cagayan Valley, Philippines

Onsite

PHP 25K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Experience Ambassador manages the operations of Globe kiosks and assists customers in their digital journey. This role focuses on promoting digital channels and meeting sales targets.

About Company

Globe Telecom is a leading telecommunications company in the Philippines, offering a wide range of services in mobile, broadband, and digital solutions. The company is committed to sustainability and enhancing customer experiences.

Core Requirements

  • High school diploma or equivalent.
  • Strong communication skills.
  • Customer service experience.
  • Ability to manage sales transactions.
  • Familiarity with digital tools.

Responsibilities

  • Manage daily kiosk operations.
  • Educate customers on digital channels.
  • Assist customers with sales and service needs.
  • Process sales and service applications.
  • Handle payments and transactions.
  • Engage with new and existing customers.
  • Meet sales targets set by the company.

Must Have skills

Customer serviceSales skillsCommunicationProblem-solvingDigital literacy

Job Keywords

Customer ExperienceSalesTelecommunicationsTechnical SupportDigital Services

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