Customer Experience Advocate
RealPage, Inc.
Posted
3 weeks ago
Pasig, National Capital Region, Philippines
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The Customer Experience Advocate I role focuses on providing exceptional service to clients and resolving their inquiries. This position requires effective communication and a strong understanding of RealPage products.
About Company
RealPage, Inc. is a leading global provider of AI-enabled software platforms for the real estate industry, enhancing operational excellence and customer experiences.
Core Requirements
- High School Graduate or Bachelor's degree preferred
- 2+ years of customer service experience
- Excellent verbal and written communication skills
- Technologically proficient with Microsoft Office
- Ability to work flexible hours including weekends
Responsibilities
- Advocate for exceptional customer experience.
- Provide knowledgeable responses to inquiries.
- Respond to voice and non-voice transactions.
- Maintain ownership of customer issues until resolution.
- Utilize reference materials for accurate information.
- Document customer interactions as required.
- Follow up with customers to ensure satisfaction.
Must Have skills
Job Keywords
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