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Customer Engagement Specialist
TalentPop App
Posted
2 days ago

Bacolod, Western Visayas, Philippines

Remote

PHP 30K

Entry Level

Full Time

Job Categories

Sales Customer Support Engagement Marketing

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Industry

Sema Summary

The Customer Engagement Specialist is responsible for facilitating communication between the company and clients, ensuring customer satisfaction and engagement through various channels. This role requires strong communication skills and a knack for sales, often engaging with customers directly to resolve issues and enhance their experience. Ideal for junior candidates, this position offers an opportunity to develop a career in customer service and sales in a remote capacity.

About Company

TalentPop App specializes in enhancing customer engagement and sales strategies for a range of clients. They focus on innovative solutions to align customer needs with business goals.

Core Requirements

Strong communication skills
Sales experience
Customer service background
Problem-solving abilities
Ability to work remotely

Responsibilities

Engage with customers through communication channels.
Resolve customer inquiries and issues promptly.
Support sales initiatives through effective communication.
Follow up with customers post-interaction to ensure satisfaction.
Document customer interactions and feedback.
Collaborate with the sales team on customer engagement strategies.
Analyze customer data to improve service delivery.

Must Have skills

CommunicationSales skillsCustomer serviceProblem-solvingTime management

Nice To Have Skills

CRM softwareData analysisMarketing knowledgeTeam collaborationAdaptability

Tools Knowledge Requried

CRM SoftwareData Tracking ToolsCommunication Platforms

Job Keywords

Customer ServiceSalesEngagement SpecialistRemote WorkCommunication Skills

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