Customer Engagement Specialist
Semesteria
Posted
last week
General Santos, Soccsksargen, Philippines
Remote
PHP 30K
Mid Level
Full Time
Sema Summary
The Customer and Sales Engagement Specialist at TalentPop App plays a vital role in enhancing customer relationships and driving sales for e-commerce brands. This position involves engaging customers and maximizing revenue through effective communication and relationship-building.
About Company
TalentPop App provides innovative solutions to e-commerce brands, focusing on customer engagement and retention.
Core Requirements
- 1 year of remote sales experience
- E-commerce experience
- Strong communication skills
- Customer service experience
- Technical proficiency with computers
Responsibilities
- Engage customers via various communication channels
- Drive sales through upselling and cross-selling
- Recover lost sales and subscriptions
- Manage order-related concerns
- Represent the brand with a concierge-level experience
- Record customer data and monitor trends
- Collaborate with internal teams to enhance sales processes
Benifits
- Commissions
- Paid time off
- Health coverage
- Performance bonuses
- Remote work
Must Have skills
Job Keywords
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