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Cloudmatika

Customer Care Staff

Cloudmatika

Posted

last week

Jakarta Metropolitan Area

Onsite

IDR 5M

Entry Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Care Staff role involves addressing customer inquiries and ensuring satisfaction. This position is temporary and covers maternity leave.

About Company

Cloudmatika is an Indonesian-owned company providing advanced cloud computing services while ensuring data protection and regulatory compliance.

Core Requirements

  • High school diploma or equivalent
  • Proven customer support skills
  • Strong communication abilities
  • Analytical problem-solving skills
  • Experience in customer-facing roles

Responsibilities

  • Respond to customer inquiries
  • Resolve customer issues
  • Ensure customer satisfaction
  • Maintain high service standards
  • Collaborate with team members
  • Document customer interactions
  • Provide product information

Benifits

  • Paid maternity leave

Must Have skills

Customer service skillsCommunication skillsAnalytical skillsProblem-solving skillsTeamwork

Job Keywords

Customer ServiceCustomer SupportCommunicationProblem SolvingOn-site

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