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MicroSourcing

Customer Care Specialist

MicroSourcing

Posted

yesterday

Manila, National Capital Region

Onsite

PHP 30K

Full Time

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Sema Summary

The Customer Care Specialist position at MicroSourcing in Manila involves providing exceptional support to customers. This on-site, full-time role requires strong communication skills and the ability to solve problems effectively. Applicants should be prepared to engage with customers and ensure their satisfaction with services. Although no specific experience level is noted, a background in customer service is beneficial. The estimated salary for this role is around PHP 30,000 per month, reflecting market standards.

About Company

MicroSourcing is a company known for providing outsourced services in various fields, focusing on delivering high-quality customer service solutions.

Core Requirements

  • Strong communication skills
  • Problem-solving abilities
  • Experience in customer service
  • Teamwork capability
  • Adaptability in fast-paced environments

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints
  • Provide product information
  • Maintain accurate records
  • Collaborate with team members
  • Ensure customer satisfaction
  • Follow company policies and procedures

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAdaptability

Job Keywords

customer supportcustomer satisfactioncommunication skillsproblem resolutionteam collaboration

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