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DNA SUCCESS, INC.

Customer Care Specialist

DNA SUCCESS, INC.

Posted

yesterday

Hanoi Capital Region

Onsite

VND 8M

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

The Customer Care Specialist at DNA SUCCESS, INC. is responsible for maintaining high customer satisfaction. This role involves direct interaction with clients to resolve issues and provide product information. Candidates should possess strong communication skills and a proactive approach to problem-solving. This is a full-time position based on-site in the Hanoi Capital Region, offering a competitive salary and opportunity for growth within the company.

About Company

DNA SUCCESS, INC. is focused on delivering high-quality service and solutions to customers, targeting growth and satisfaction.

Core Requirements

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills
  • Problem-solving abilities
  • Ability to work in a team

Responsibilities

  • Assist customers with inquiries
  • Resolve complaints and issues
  • Provide product information
  • Maintain customer records
  • Collaborate with team members
  • Ensure customer satisfaction
  • Follow company procedures

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAttention to detail

Nice To Have Skills

Sales experienceMultilingualTime managementAdaptabilityTechnical skills

Tools Knowledge Requried

CRM softwareEmailChat toolsPhone systemsDocumentation tools

Job Keywords

Customer ServiceClient SupportCommunicationProblem ResolutionTeamwork

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