Customer Care Representative
Semesteria
Posted
last week
Noida, Uttar Pradesh
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Customer Care Representative will assist both B2B and B2C clients. This role requires strong communication and problem-solving skills.
About Company
Semesteria specializes in providing top-notch business solutions and customer support.
Core Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to handle customer inquiries
- Problem-solving skills
- Basic knowledge of customer support software
Responsibilities
- Respond to customer inquiries via phone and email
- Provide product information and assistance
- Resolve customer complaints efficiently
- Document all customer interactions
- Maintain customer satisfaction levels
- Collaborate with team members for better service
- Follow up on customer feedback and issues
Must Have skills
Job Keywords
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