Customer Care Representative
NTT DATA
Posted
last week
Noida, Uttar Pradesh, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The role involves managing customer care and collections. The candidate should be able to handle customer inquiries efficiently.
About Company
NTT DATA is a global IT service provider headquartered in Japan, offering a full range of IT services and solutions.
Core Requirements
- Bachelor's degree preferred
- Strong communication skills
- Experience in customer service
- Ability to handle collections
- Problem-solving skills
Responsibilities
- Manage customer inquiries and concerns
- Process payments and follow up on collections
- Provide solutions to customer issues
- Maintain accurate records of interactions
- Collaborate with team members for optimal service
- Train junior staff on best practices
- Report on customer feedback and service trends
Must Have skills
Job Keywords
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