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Career Comfort

Customer Care Executive

Career Comfort

Posted

yesterday

Kolkata

Onsite

INR 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Care Executive role at Career Comfort involves addressing customer inquiries and providing effective solutions. It is a full-time position based in Kolkata, India, where strong communication skills and a focus on customer satisfaction are key. Candidates should be prepared to engage with customers consistently and manage their concerns proactively. This is an entry-level role suitable for those with an interest in customer service.

About Company

Career Comfort specializes in connecting individuals with career opportunities and providing support in the job market.

Core Requirements

  • High school diploma
  • Strong communication skills
  • Problem-solving abilities
  • Customer service experience
  • Ability to work in teams

Responsibilities

  • Address customer queries promptly
  • Provide product information
  • Assist in problem resolution
  • Maintain customer records
  • Follow up on customer issues
  • Upsell services when applicable
  • Collaborate with team members

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementTeamwork

Nice To Have Skills

Sales skillsTechnical skillsConflict resolutionAdaptabilityMultitasking

Tools Knowledge Requried

CRM softwareEmailPhone systemsChat software

Job Keywords

Customer serviceSupportCommunicationKolkataFull-time

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