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CHARISMA GROUP

Customer Care Executive

CHARISMA GROUP

Posted

last week

Indore

Onsite

INR 23K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Care Executive will support clients through chat in an international process. Candidates with decent English communication are encouraged to apply, including freshers.

About Company

CHARISMA GROUP is a dynamic marketing services company in India, focusing on client representation and customer acquisition for major brands.

Core Requirements

  • Undergraduate or graduate education
  • Decent English communication skills
  • Freshers are welcome
  • Willingness to work rotational shifts
  • Ability to work in a team environment

Responsibilities

  • Handle customer inquiries via chat
  • Provide support for customer issues
  • Ensure customer satisfaction
  • Assist in client representation
  • Work in a team environment
  • Participate in training sessions
  • Adhere to company policies

Benifits

  • Certificate after completion of each Managerial Level
  • On-the-job training and coaching
  • Opportunity to join a friendly and dynamic team
  • Great working hours
  • Fun social culture

Must Have skills

English communicationCustomer serviceProblem-solvingTeamworkAdaptability

Job Keywords

Customer CareCommunicationSupportSalesMarketing

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