Customer Care Consultant
Semesteria
Posted
3 weeks ago
Singapore
Onsite
SGD 3K
Junior Level
Full Time
Sema Summary
As a Customer Care Consultant, you will be responsible for ensuring customer satisfaction through effective communication and problem-solving. Your role will involve addressing customer inquiries, providing product information, and resolving issues in a timely manner. This position is suitable for junior-level candidates who are eager to develop their skills in a dynamic environment. The role is based in Singapore and offers a full-time opportunity within a supportive team.
About Company
Semesteria is focused on providing exceptional customer service and support to its clients. With a commitment to enhancing customer experience, the company values dedicated and talented individuals.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Problem-solving abilities
- Basic computer skills
- Customer service experience
Responsibilities
- Respond to customer inquiries promptly
- Provide information about products and services
- Resolve customer complaints effectively
- Maintain records of customer interactions
- Collaborate with team members to enhance service quality
- Assist in training new staff as needed
- Identify potential sales opportunities
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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