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Cactus Communications

Customer Care Advisor

Cactus Communications

Posted

yesterday

Mumbai, Maharashtra, India

Remote

INR 30K

Full Time

Match

Skills

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Sema

Sema Summary

Cactus Communications is seeking a Customer Care Advisor to join their team. The role involves providing exceptional customer service and support to clients. Candidates should have strong communication skills and a commitment to resolving customer inquiries efficiently. This is a full-time remote position based in Mumbai, Maharashtra. The estimated salary is around INR 30,000 per month.

About Company

Cactus Communications is known for its focus on providing high-quality support and services to its clients, emphasizing customer satisfaction.

Core Requirements

  • Strong communication skills
  • Experience in customer service
  • Problem-solving abilities
  • Ability to work in a remote environment
  • Familiarity with customer service software

Responsibilities

  • Handle customer inquiries and complaints
  • Provide product information and support
  • Resolve issues promptly and effectively
  • Maintain a high level of customer satisfaction
  • Document customer interactions
  • Follow up on customer feedback
  • Collaborate with team members to improve processes

Must Have skills

CommunicationProblem-solvingTime managementCustomer serviceAdaptability

Nice To Have Skills

Technical supportMultilingual skillsCRM software knowledge

Job Keywords

Customer ServiceSupportCommunicationRemote WorkClient Relations

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